Frequently asked questions
F.A.Q
Can I make a return?
To make a return please consult the Returns and Refunds page. Please also see the terms and conditions
What are the shipping times?
All orders are generally shipped within 48h from the date of order on business days barring unforeseen circumstances.
What are the shipping methods?
Express courier: our shipments will be entrusted to GLS. A tracking code will be sent to your order reference email so you can track your shipment.
Once the goods are handed over to the courier, we are no longer responsible for any delays or inconveniences.
On-site pickup: you can come and pick up the product on site free of charge.
What are the payment methods?
accepted payment methods are:
- Paypal
- Credit Card
- Apple Pay
- Google Pay
What are the shipping costs?
Shipping charges are €7 unless there are current promotions
Would you like to receive more information?
